feat(web): 详情页顶栏收口潜在/预约/回访三动作 + 宠物引导评价

- 潜在治疗/新建预约/回访 从身份卡·执行表单·通话结果头 上移到顶栏右上角动作区
  (潜在·预约=默认样式,回访=主按钮);删除已成死代码 call-widget.tsx。
- 宠物引导:话术生成后停留 15s→引导给话术打是否好用;hover 回访/通话结果→引导做召回反馈
  (60s 冷却、已反馈不扰),复用 emitPetEvent 气泡,不代评价。

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

apps/pac-web/src/components/plan-detail/call-widget.tsx

-'use client';
-
-import { CalendarClock } from 'lucide-react';
-import { postToHost } from '@/lib/host-message';
-
-/**
- * 通话结果区右上角「回访」按钮 —— postMessage 通知宿主打开它自己的回访组件(带 patientId)。
- * 固定就是这套(不分嵌入与否);未配置 HOST_ORIGIN 时点击会提示去配。
- */
-export function CallWidget({ patientId }: { patientId?: string }) {
-  return (
-    <button
-      type="button"
-      onClick={() => postToHost('OPEN_RETURN_VISIT', patientId ?? '')}
-      className="inline-flex items-center gap-1.5 px-3 py-1.5 rounded-md bg-teal-600 text-white text-[12px] font-medium hover:bg-teal-700 transition-colors"
-    >
-      <CalendarClock className="w-3.5 h-3.5" />
-      回访
-    </button>
-  );
-}

apps/pac-web/src/components/plan-detail/outcome-form.tsx

@@ -86,7 +86,6 @@ const ABANDON_REASONS = ['号码空号 / 错号', '已转介他人', '明确不
 export function OutcomeForm({
   plan,
   onSubmit,
-  onCreateAppointment,
   defaultChannel = 'phone',
 }: {
   plan: { contactAttempts: number; status?: string };
@@ -97,7 +96,6 @@ export function OutcomeForm({
     scheduledNextAt: string;
     abandonReasons: string[];
   }) => void;
-  onCreateAppointment: () => void;
   defaultChannel?: string;
 }) {
   const [channel, setChannel] = useState(defaultChannel);
@@ -312,25 +310,7 @@ export function OutcomeForm({
           本次为第 <strong className="text-slate-600 tabular-nums">{plan.contactAttempts + 1}</strong> 次触达
         </span>
         <div className="flex items-center gap-1.5">
-          {/* 新建预约按钮常显(不再仅"成功"时出现)— 客服任何时候都能手动建预约 */}
-          <button
-            onClick={onCreateAppointment}
-            className="px-3 py-1.5 rounded text-[12px] border border-teal-300 text-teal-700 hover:bg-teal-50 inline-flex items-center gap-1 transition-colors"
-          >
-            <svg
-              viewBox="0 0 24 24"
-              className="w-3.5 h-3.5"
-              fill="none"
-              stroke="currentColor"
-              strokeWidth="1.8"
-              strokeLinecap="round"
-              strokeLinejoin="round"
-            >
-              <rect x="3" y="4" width="18" height="18" rx="2" />
-              <path d="M16 2v4M8 2v4M3 10h18M12 14v4M10 16h4" />
-            </svg>
-            新建预约
-          </button>
+          {/* 「新建预约」按钮已上移到详情页顶栏右上角(与 潜在 / 回访 同处动作区) */}
           <button
             disabled={!canSubmit}
             onClick={handleSubmit}